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Thursday, April 4, 2002
Dog-attack neighbors called 911

Associated Press
   Tapes show one elderly woman made two calls
   SAN FRANCISCO - An elderly neighbor frantically called police twice as Diane Whipple was being fatally mauled by a dog outside her apartment door, a newly released tape of 911 calls shows.
   The 10-minute tape was not used in the trial of dog owners Marjorie Knoller and Robert Noel, who were convicted last month. The neighbor testified, but the tape, released by police Tuesday, was deemed inadmissible hearsay.
   The recording begins with Esther Birkmaier's first call Jan. 26, 2001, about seven minutes after two giant Presa Canario dogs, Bane and Hera, began attacking Whipple, a 33-year-old lacrosse coach.
   "Yes, I'm just a wreck," the 75-year-old woman said. "Please send police. ... We have two dogs rampaging out in the hall up on the sixth floor and I think they have - their - even their owner cannot control them. They are huge."
   "OK, the owner knows that the dogs are in the hallway?" the dispatcher asked.
   'She's screaming'
   "I think they're attacking the owner, too, I reckon - she's screaming right now, and I don't dare open the door 'cause the dogs are huge.
   "Please hurry!" she continued. "I hear her screaming and I don't dare open the door. These dogs are ferocious."
   The dispatcher then reports not an attack but that the dogs are out of control.
   A second 911 call was made by David Kuenzi, a New Yorker who was staying with a friend in the building. He said he heard a woman screaming and a dog barking and said he was going to go see what was happening.
   "I wouldn't go up there because you never know what you might get into," the dispatcher said. The dispatcher promised help was on the way.
   A second call
   Still, police had not arrived. Birkmaier called 911 again.
   "I called five minutes ago; we have two ferocious dogs on the loose," she said.
   "So you've already called us?"
   "Yes."
   "We're on our way, ma'am, you just have to be patient. You only called five minutes ago."
   Less than a minute later, the first two officers arrived.

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